In response to sustainability/ESG trends, changes in the social structure, policyholders’ needs, and advancement of underwriting technology and product development, SKL is constantly developing and rolling out insurance products that fit fellow citizens' career plans. We also stick to the following principles to ensure compliance and protection of consumer rights, including:

 • We design and develop insurance products by the relevant laws and regulations and hold "Insurance Product evaluation Team" meetings before the sale of products to implement consumer rights protection.

 • We also pay close attention to ESG trends and incorporate ESG topics into the development process. Establish an inclusive product design evaluation system that reflects the fair treatment of customers and provides user-friendly financial services for policyholders. In 2022, SKL rolled out 8 general protection-type products and 9 health and accident insurance products to encourage the public to maintain their health and improve risk management capabilities.

In addition to brand and product innovation, SKL strengthened inter-departmental cooperation in delving into the most authentic needs of customers and developing products that go in line with the market trends.

SKL responds to SDGs 1.4 and 8.10, follow the “Shin Kong Financial Holdings inclusive financial policy” and implements “Treating Customers Fairly” principles to achieve inclusive growth. We attach importance to the needs of various groups and strive to provide a diversity of well-developed products and services to expand access to insurance and financial services for all.

For more information on our insurance products, visit the company website.